First National Bank Named Bank with the Most Complaints, Absa with the Least

2 197 complaints were recorded by OBS, making FNB the first bank to break the 2 000 mark.

FNBs consumer dissatisfaction has increased by a whopping 29% since 2019.

First National Bank: 2 197 (up 29%)

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Standard Bank: 1 572 (up 39%)

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Capitec: 1 259 (up 65%)

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Nedbank: 1 217 (up 11%)

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First National Bank bags title of bank with most complaints in Mzansi

Waldo Swiegers/ Bloomberg via Getty Images, EMMANUEL CROSET/AFP via Getty Images and Sipho Maluka/ Sunday Sun/ Gallo Images/ Getty Images.Source: Getty Images

This is after a survey by the media group, Forbes.

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