Are you stuck on a certain package for several months now after its installation?
Do you know how to change your DStv package?
You are not alone because many people have no idea that the packages can be upgraded and downgraded.
DStv is a Sub-Saharan African direct broadcast satellite service owned by MultiChoice and was launched in 1995.Photo: canva.com (modified by author)Source: UGC
Ensure that your account is updated and that you have paid by the payment date.
And you’re able to do so much more as a customer.
you could even ask them to help you find something exciting to watch.
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These are some of the answers to the most asked questions.
How do I unsuspend my DStv account?
The screen will display an E19 error.
The Satellite provides multiple channels and services to its subscribers. Photo: @rembzelaSource: UGC
Here is how to cancel Showmax subscription
How do I reactivate my DStv account?
Pay a fee for account reconnection services.
You will be reconnected after DStv confirms that you have paid the reconnection fee.
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Clear E16 error by dialling 12068584#.
you’re free to learn how to change DStv package from the comfort of your home.
It will take you a few minutes to downgrade or upgrade your package.
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Enjoy more entertainment at a lower rate!
She has a Bachelor of Commerce & IT from the University of Nairobi and joined Briefly.co.za in November 2019.
The writer completed a Google News Initiate Course.
Using DStv WhatsApp line 060 060 3788, you can get basic step-by-step help for everything from clearing errors to resetting or updating your preferences. Photo: @ihomeslondonSource: UGC
you’re free to email her at perisrodah254@gmail.com.
When you make a payment to renew or reactivate your subscription after a long time, your account can be suspended. Photo: @dstvnamibiaSource: UGC
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